Privacy policy

This policy describes how La Résidence des Coquetiers collects and processes your personal data when you use this site or make a booking.

Data controller

COMSIVA (SCI), contact@residencedescoquetiers.fr, 60 avenue Franklin, 93250 Villemomble, France.

Data collected

Name, email, and message submitted via the contact form; booking data (dates, number of guests) submitted via the Smoobu booking engine; payment data processed directly by Stripe and PayPal, never stored on this site.

Purposes

Processing contact and booking requests, managing your stay, communicating practical information about check-in and check-out, and improving the site.

Retention period

Data related to a booking is kept for as long as necessary to manage the stay and comply with applicable accounting and tax obligations.

Your rights

Under the General Data Protection Regulation, you have the right to access, rectify, erase, and object to the processing of your personal data. You can exercise these rights by writing to contact@residencedescoquetiers.fr.

Data sharing

Some data is shared with our technical providers (Smoobu for booking management, Stripe and PayPal for payment), only to the extent necessary to fulfil your booking.